Shop Policy

-Processing time
1-2 working days for  non-custom products
1-3 working days for custom orders
-Estimated shipping times
United Kingdom: 5-10 business days
United States: 5-15 business days
Australia:5-15 business days
France5-15 business days
Germany :5-15 business days
Europe: 2-4 weeks
New Zealand and Oceania: 2-4 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
-Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
-Refund and Resend
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

All order can not been cancelled after placed, it customer ask for cancel, we charge 20% for operation fee.

If it's our wrong with the order ( wrong items, broken items),we will resend a new one for you